21-day returns
If something isn't right, you can return your piece within 21 days of delivery.
Who pays for return shipping
- Damaged, defective or wrong item: we cover the return shipping.
- Change of mind: return shipping is paid by the customer.
Custom pieces
Custom and personalized pieces are made just for you and cannot be returned.
How to start a return
Email us at xxx@gmail.com with your order number and the reason for the return. We will reply with the next steps.